Contact Us

We read everything that comes in. If you have found an error in a rate or a guide, please tell us — corrections are the most useful messages we get.

What to contact us about

• Corrections — a rate, a limit or a rule that looks wrong or out of date
• Questions — something in a guide that is not clear
• App feedback — bugs or feature requests for the Today Taka Rate app
• Business enquiries — partnerships and media

What we cannot help with

To be clear and save you time, we are an information site, not a financial institution. We cannot:

• Send, receive, trace or refund money
• Access, unlock or check your bank or mobile wallet account
• Tell you whether to buy or sell a currency — we are not licensed advisers
• Intervene in a dispute with a bank or exchange house

For a transfer that has not arrived, contact the service you sent it through and quote your transaction ID. That is the fastest route.

A note on safety

We will never ask you for a password, PIN, OTP, card number or full account number. Anyone doing so while claiming to be us is attempting fraud. Do not share those details with anyone, including people who appear to represent a bank.

Response time

We aim to reply within a few working days. Corrections to published figures are prioritised.